20 yr warranty on a $5M mattress is a farce.Sagging mattress after 4 yrs and Dormia blames it on the adjustable base.
What else is a split-head mattress for? Offers to sell me replacement for $2,900. I'll take my $ and buy from another source. Relax in Comfort dealer served as middle man, but I'll pursue through the State of Florida Division of Consumer Affairs.
They've come through for me before, but since company is not based in Florida, only sells in Florida, I may be up a dead alley.Kinda like a dead mattress!
Monetary Loss: $5.