We bought a Dormia Queen waterbed and base frame from a store and the frame busted that night. As we were laying there...
it actual creaked and pop! I ended up purchasing another base from Dormia directly... and low and behold... it was designed exactly the same way.
It was poorly designed to support so much weight. So, I added wood to support the weight and it has lasted. The bladders and pillowtop did not. A couple of years ago we noticed that the underside of the pillowtop was shredding and then the bladders began leaking about two weeks ago.
So, our very expensive $2000+ Queen Waterbed only lasted 7 years. When it wasn't breaking or leaking, it was very comfortable.
This person wrote the review because of bad quality of dormia waterbed from Dormia Mattress and attached photo s. Reviewer claimed that he or she lost $2000 and wants Dormia Mattress to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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